Making a referral to us is easy. Simply download our referral form with the accompanying criteria and send the completed referral to us at the following email address.

Safe Haven Sussex endeavour to process the application within 72 hours. Once the application has been processed the Referrals Officer will contact the candidate for a quick phone assessment. If at that stage we feel Safe Haven Sussex is that right service for the candidate, they will be invited for a Face-to-Face assessment with the Referrals Office. 

The Assessment will take place in a private meeting room with one of our officers. The client may bring with them a key worker, a significant other or a registered interpreter. After the assessment please allow 48 hours for a response as all referrals are put to a panel to discuss whether the service is right for them.

If we feel that Safe Haven Sussex is the supported accommodation for the client, they will be notified and placed on our waiting list until the appropriate room becomes available.